Benefit Assistant

Daifuku North America, a group company of Daifuku in Japan - the largest material handling company in the world. Our advanced systems move everything from car bodies at auto plants to luggage at airports to packaged goods at warehouses. We are known as experts in engineering, manufacturing, and servicing innovative automated materials handling systems including conveyors, automatic guided vehicles, automated storage & retrieval systems, and integrated controls.

The company is currently seeking a Benefit Assistant.

Position Summary/ Primary Purpose
The Benefits Assistant is responsible for assisting the benefits department in administration of employee benefits in all
company operations. As needed, this position provides special guidance and assistance to all locations on various
employee benefit plans.

Major Areas of Responsibility
Duties and Responsibilities include but are not limited to:

• Assists with setting up informational meetings and distributing proper documentation.
• Follow up with new hires as well as employees during Open Enrollment to ensure they complete and submit their
  benefits elections before the end of their eligibility period.
• Assists with managing the benefit enrollment process, ensuring employee records are constantly maintained and
  updated.
• Assists with providing comprehensive explanation of benefits to new hires and guide them through Open Enrollment.
• Assists report-to in serving as a liaison between the organization and insurance providers, monitoring and reporting
  on insurance claim issues.
• Audit carrier invoices and question expenses as needed. Verify expenses against contract to ensure billing is accurate
  and in accordance with all vendor terms and conditions.
• Ensure timely payment of monthly benefit premiums. Work closely with vendor to revise invoices when appropriate.
• Manage weekly 401k feedback files and implement any adjustments within the payroll software.
• Ensure the 401k accounts are funded with deferrals on a weekly basis.
• Monitor disability claims and alert the subsidiaries of any adjustments in the claims.
• Manage payroll provider invoices and ensure timely payment.
• Breakout benefit charges to the different subsidiaries and request payment.
• Always maintains strict confidentiality of sensitive and confidential data.
• Servicing employee benefit accounts; Medical, Dental, STD, LTD, Vision, HSA, FSA, etc.Perform other duties as assigned.
• Maintain strict confidentiality of sensitive and confidential data.

Knowledge

• Baseline knowledge of legal requirements for benefits program administration.
• Baseline knowledge of principles and procedures for: compensation and benefits, information systems, and federal
  and state employment laws.
• Strong knowledge of HR processes – onboarding, payroll, and benefits and must be knowledgeable about healthcare
  reform and HIPAA regulations.
• Must have and maintain knowledge of customer and personal service principles which includes customer needs
  assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Accounts Payable knowledge.

Skills & Abilities

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
  conclusions or approaches to problems.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being
  made, asking questions as appropriate, and not interrupting at inappropriate times.
• Exhibit a “no job too small” attitude with strong people skills, ability to manager and communicate across boundaries,
  build cross-functional collaboration, and influence without direct authority.
• Ability to maintain confidentiality and exercise extreme discretion.
• Must have strong organizational, planning, time management skills and excellent attention to detail.
• Must be a self-starter and able to work in a fast-paced environment with ability to multi-task.
• Excellent computer skills required, including knowledge of MS Office.
• Excellent verbal and written communication skills; must be detailed oriented and accurate.

Education & Experience

• Bachelor’s degree in human resources, business, or other related field or equivalent experience required.
• 1-3 years’ experience in a benefits administration role.
• ADP Workforce Now experience is preferred.

Demonstrated Physical Abilities
Remain stationary for 50% of the time; move/traverse throughout the office to access file cabinets and office equipment;
operate a computer and other productivity machinery; inspect documents; communicate with others through
talking/hearing; read/identify/assess forms and correspondence. Up to 15% travel.

Daifuku North America is an Affirmative Action/Equal Opportunity Employer/Veterans/Disabled, and federal sub/contractor. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call 248-553-1000.

Daifuku North America offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

At this time our company only receives applications online. If you need assistance applying online to this position, please call 248-553-1000 and leave a message and your call will be returned.