Technical Service Engineer I

Daifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The company is currently seeking an experienced Technical Service Engineer I for our facility in Novi, MI.

Daifuku Automotive America Corporation promotes and supports both individual and team success by providing opportunities to expand your skills and build on your capabilities.  As an Equal Opportunity Employer, we are committed to a culturally rich workforce and proud of our diversity in background, experience and origin.  Safety is part of our core values; we stress the importance to our employees by enforcing 5S and daily safety audits.

Daifuku Benefits

• Medical, Dental, and Vision available day one
• Optional Critical Illness and Accident Insurance
• FSA/ HSA
• Company provided life and disability plans
• 401K: Fidelity
• 7 Paid sick days (prorated according to start date)
• 13 paid vacation days (prorated according to start date)
• 11 paid holidays
• Yearly performance bonuses
• PPE Reimbursement

As a Technical Service and Site Engineer I you will install, troubleshoot, and maintain our products and equipment. Under general direction, you will perform electrical, electronic, and mechanical repairs, identify, analyze, and repair product failures, order & replace parts as needed. You will also determine and recommend which products, systems or services best fit the customers' needs. Be familiar with various material handling systems which include Power & Free conveyors, Skid conveyors, FDS friction conveyor, Fork Transfers, Part Carriers, and other automation type equipment.

The qualified candidate will be familiar with a variety of the field's concepts, practices, and procedures, rely on extensive experience and judgment to plan and accomplish goals, and lead and direct the work of others. A wide degree of creativity and latitude is expected.

Other Responsibilities

• Observe the equipment in operation; listening for problems; executing various test cycle operations, and using precision measuring and testing instruments
• Complete preventive maintenance requirements on equipment, following site specific procedures & operations/maintenance manuals
• Perform site specific projects as assigned
• Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures
• Interpret engineering drawings and assist site installation crews as necessary throughout the installation phase of a project thru customer final acceptance
• Perform Engineering studies to develop reliable and optimum solutions based on customer requirements
• Must create bid documents and facilitate meetings and negotiations with subcontractors on small projects (less than $1M).
• Must be able to create customer quotes and facilitate meetings and negotiations with customer on small projects (less than $1M).
• Must also be able to make estimations on Small projects (less than $1M)
• Understand project schedules and site activities required for successful implementation of material handling systems
• Familiar with structural design and analysis, including calculations
• Interface with the on-site project team, communicating with the design team to resolve issues, and able to troubleshoot and resolve minor on-site issues as they arise
• Supervision of other associates may be required, as well as supervision of skilled trades
• Skilled position involving technical training

• Must be available to work weekends, nights, overtime, and holidays, as needed

• Must be flexible as the position may require traveling to any of our job sites within the US, Canada, or Mexico
• Must be able to negotiate thru an industrial conveyor system requiring climbing access ladders, scaffolding, screen guards, etc
• Physically capable of standing and/or walking for long periods of time.
• The ability to lift at 25-50 lbs

• Strong PLC programming skills in a hands-on field construction environment desirable
• The ability to choose and manage sub-contractors, manage schedules and budgets
• The skill to meet with customers and identify needs and potential sales opportunities
• Requires debugging skills during commissioning of new equipment and/or modifications to existing equipment
• Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers
• Ability to react to changes proactively and handle other essential tasks as assigned
• Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs
• Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications
• Machinery installation experience preferred
• Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills
• AutoCad, Inventor, or other 3D modeling software (minimum 2 years’ experience)

Education and Experience

• BS technical degree in electrical, mechanical or automation engineering, or equivalent
• Zero to three years’ experience in material handling and conveyor engineering for the automotive industry is desirable
• Zero to three years’ experience in a construction or manufacturing environment preferred

Daifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, 401K, Flexible Spending Programs, and more.

Daifuku is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, marital status or medical condition.

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email amus-hr@daifukuna.com.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail amus-hr@daifukuna.com.