Technical Services Supervisor

POSITION SUMMARY

 

The Field Supervisor will lead and manage technical projects at various airport locations across the country while also driving business development efforts. This role combines technical expertise, leadership skills, and a focus on growth to oversee the technical services field team, collaborate with stakeholders, and ensure compliance with airport-specific regulations. The ideal candidate will be an excellent leader who excels in both operational management and strategic decision-making, ensuring that projects are completed on time, within budget, and to the highest quality standards.

 

ESSENTIAL FUNCTIONS

• Manage and supervise the technical services field team to ensure that all projects are completed on time, within scope, and on budget. Oversee all aspects of project execution, from planning through to completion.
• Identify and pursue opportunities for business growth and development.
• Lead, mentor, and coordinate the field team. Provide guidance, support, and training to ensure team members meet project goals and adhere to safety and quality standards.
• Delegate tasks, set deadlines, and allocate resources effectively to achieve project goals.
• Ensure compliance with aviation regulations, safety standards, and technical requirements. Conduct regular checks to confirm adherence and maintain quality.
• Develop and implement schedules, monitor progress, and adjust plans as necessary to stay on track.
• Manage inventory and procurement of materials, ensuring cost-effectiveness and timely delivery.
• Proactively identify and address technical challenges, delays, or other issues that may affect project progress. Develop and implement solutions to keep projects on track and ensure high-quality outcomes.
• Provide regular updates on project progress, challenges, and milestones.
• Promote and ensure compliance with all safety policies. Conduct safety briefings and inspections to ensure a safe working environment for all team members.
• Excellent knowledge in the field of Baggage Handling, Passenger Boarding Bridges, Ground Support Equipment, and Automated Guided Vehicles.
• Heavily developed electrical and mechanical skills specializing in: PLC, IO, specialized sensors, advanced mechanical systems, hydraulics, controlled drive systems and control systems.
• Proven ability to perform various types of electrical and mechanical work, ranging from refurbishment, upgrade projects and electrical modernization projects.
• Ability to conduct oneself in a professional and responsible manor to colleagues, customers and the public.
• Lead the frontline in uncharted territory: whether that be a new site, new customer or new technology.
• Assess risk at individual programs and where necessary recommend programs that protect operations from the loss of tribal and local knowledge by building information packages to capture experience and technical know-how that can be efficiently transferred to new employees.
• Completes all company safety training as assigned by the Company.
• Compliance with all DSUS safety programs, policies and procedures.
• Compliance with local, state and national safety policies and procedures.
• Perform additional duties/assignments that may be required by management from time to time.

POSITION QUALIFICATIONS

 

BASIC REQUIREMENTS:

• Minimum 5 years’ experience in maintenance and repair of Baggage Handling Systems, Passenger Boarding Bridges, Ground Service Equipment, and electrical automation systems.
• Excellent time management and interpersonal skills.
• Travel up to three weeks at a time.
• Comprehensive knowledge of technical project requirements, airport regulations, and safety standards.
• Excellent verbal and written communication skills.
• Job is based in Carrollton Texas, however there is the ability to work out of a home office if not based in the DFW metroplex.

 

PREFERRED QUALIFICATIONS:

• At least 5 years of experience in technical project management or a related field, including a minimum of 2 years in a supervisory role. Experience with airport projects is highly desirable.
• Demonstrated technical expertise in construction or engineering projects, with strong leadership and communication skills.
• OSHA 30 course completion.
• Welding, fabricating or machine shop experience.
• Knowledge of airport support equipment such as PCA’s, GPU’s and PWC’s

 

SKILLS & ABILITIES:

• Ability to accept responsibility and account for his/her actions.
• Ability to use critical thinking and reasoning to solve a problem.
• Ability to make strategic decisions and manage multiple tasks simultaneously
• Ability to take care of customer needs while following company procedures.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Ability to focus on a goal and obtain a pre-determined result.
• Ability to effectively build relationships with customers and co-workers.
• Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
• Ability to obtain the proper resources to complete job assignment.
• Ability to identify and correct conditions that affect employee safety.
• Ability to be truthful and considered credible in the workplace.
• Ability to communicate clearly and concisely, both orally and concisely.
• Ability to work under pressure with time constraints
• Ability to complete company assignments in a timely manner.

 

Education:

• An Associate’s degree in Mechanical Engineering, Electrical Engineering, Mechanical Technology, or a related field is preferred. Relevant experience may substitute for formal education.

 

Experience:

• At least 5 years of experience in technical project management or a related field, including a minimum of 2 years in a supervisory role. Experience with airport projects is highly desirable.
• Demonstrated technical expertise in construction or engineering projects, with strong leadership and communication skills.
• In-depth experience with the manufacturing, repairing or maintaining industrial equipment.

 

 

 

Computer Skills:  

• Proficiency in project management software and Microsoft Office Suite.

Other Requirements:

• Must be able to read, write, speak and understand English.
• Must be able to pass a 10-year criminal history records check to obtain and maintain an Airport Security badge.
• Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy.
• Must be able to comply with the ELS Drug and Alcohol policy.

 

PHYSICAL DEMANDS:  The physical demands of this position vary by day and are not based solely on a single workday.

 

PHYSICAL DEMANDS: The physical demands of this position vary by day and are not based solely on a single workday.

Physical Demands Lift/Carry
Stand F (Frequently)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering F (Frequently)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb/Balance I (Infrequently)
Crawl I (Infrequently)
Squat or Stoop O (Occasionally)
Bend or kneel O (Occasionally)
10 lbs. or less F (Frequently)
11-20 lbs. F (Frequently)
21-50 lbs. O (Occasionally)
51+ lbs. I (Infrequently)


Push/Pull
10 lbs. or less F (Frequently)
11-20 lbs. F (Frequently)
21-50 lbs. O (Occasionally)
51+ lbs. I (Infrequently)

Drive O (Occasionally)

N (Not Applicable) Activity is not applicable to this occupation.
I (Infrequently)
O (Occasionally) Occupation requires this activity less than 5% of the time
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements: Vision (Near, Distance), Hearing

WORK ENVIRONMENT
Varies between an office environment as well as all areas located on Airport property. May be around dust, dirt, moving machinery, temperature changes, heights and noise levels below OSHA minimum requirements. Use of PPE is required.

EEO STATEMENT:
The company is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, abilities and physical demands. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. By signing below, I acknowledge and affirm that I have read, understand and discussed any problems that I may have fulfilling the duties outlined in the above job description with the Manager of Human Resources.