Quality Engineer

About Us:

Daifuku is the nation’s leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and light‐directed order fulfillment equipment, controls and software, robotics, mezzanines, and structures.

If you want to join a team of industry leading experts and who want to create an impact on the future of material handling solutions, we want to hear from you.

Position Summary:

The Quality Assurance Engineer translates customer, product, and engineering requirements into quality control plans, work instructions, and inspection requirements. They evaluate, monitor, and audit suppliers to insure they meet our requirements. They participate in lean activities to improve quality and reduce scrap, rework, and warranty costs. They develop procedures and process in accordance with ISO 9000, customer, and regulatory requirements.

New product and processes introductions

• Work with engineering on new product/process introductions in support of growth
• Develop and implement quality control, inspection procdures, and test plans.
• Ensure inspection and test methods are properly documented, understood, carried out, and records of conformance maintained.
• Assist the Manufacturing and Product Engineering teams in development of production process and controls including FMEA and Control Plans, Inspection Reports, etc.

Supplier Quality

• Evaluate, audit, and monitor supplier to insure compliance and quality levels
• Work with purchasing on outsourcing activities and vendor selection based on capabilities
• Issue and assess vendor corrective action plans are adequate to prevent future defects

ISO 9001

• Maintains procedures and documentation in accordance with ISO requirements
• Insures records are kept and retained per customer and ISO requirements
• Assists department in review and making changes to procedures in accordance with ISO Requirements
• Maintain KPI (Key Process Indicator) reports for the shop, management, and ISO requirements

Root Cause Corrective Action

• Lead the CAPA (Corrective Prevesntation Actions) process for
• Create, assign, and follow up to the CAPA, corrective, and preventive actions projects.
• Assist and train organization on root cause methodology including six sigma DMAIC, FMEA, and 8D
• Evaluate and monitor processes trends

Cost of poor quality reduction

• Lead quality improvement projects to reduce defects and cost of poor quality (scrap, rework, and warranty)
• Use six sigma and related processes to identify systemic, reoccurring, and costly defects.

Warranty and RMA Inspections

• Assist the quality manager and other departments in support of warranty and other customer satisfaction activities
• Perform inspections of warranty returns for root cause and failure analysis reports to customers
• Perform site inspections as necessary in support of resolving issues

• Bachelors of Science Degree (Industrial, manufacturing, or mechanical engineering)
• 2 year minimum experience in a manufacturing, assembly, fabrication or similar industry
• Experience with ISO 9001 quality management systems
• Expert with excel, word, and powerpoint. (plus Access or similar databases preferred)
• Process Oriented, Accurate, organized, with attention to details
• Supplier approval and related activities
• Six Sigma, Lean, or similar experience demonstrating ability to improve processes